Privacy Policy

We only collect data necessary for website operation. No sharing of your data with third parties for advertising purposes.

1. Data Controller

Balane GmbH
Balanstraße 84
81541 München
E-Mail: contact@balane.tech

2. Hosting

This website is hosted by Vercel Inc. (San Francisco, USA). When visiting the website, the following data is automatically collected:

  • IP address
  • Time of request
  • Pages visited
  • Browser information
  • Referrer-URL

Legal basis: Art. 6 para. 1 lit. f GDPR (legitimate interest in secure website provision).

3. Web Analytics

We use Umami Analytics, self-hosted on servers in Germany.

Privacy features:

  • No cookies
  • No IP storage
  • No user profiles
  • GDPR compliant without consent

4. Marketing & Tracking

We use Mautic (self-hosted in Germany) only with your explicit consent. IP addresses are not stored.

5. Contact Form

When using the contact form, the following data is collected:

  • Name
  • E-Mail
  • Company (optional)
  • Phone (optional)
  • Message

Processing through our CRM system (Odoo, self-hosted in Germany). Legal basis: Art. 6 para. 1 lit. b GDPR (contract initiation).

6. Cookies

We only use technically necessary cookies:

  • NEXT_LOCALE: Stores your language selection

These cookies do not require consent.

7. Data Transmission

  • Vercel Inc. (USA) - Hosting
  • Strapi (Germany) - CMS
  • Odoo (Germany) - CRM
  • Mautic (Germany) - Marketing
  • Zammad (Germany) - Support

8. Your Rights

You have the right to:

  • Information (Art. 15 DSGVO)
  • Rectification (Art. 16 DSGVO)
  • Erasure (Art. 17 DSGVO)
  • Restriction of processing (Art. 18 DSGVO)
  • Data portability (Art. 20 DSGVO)
  • Objection (Art. 21 DSGVO)

To exercise your rights, contact us at: contact@balane.tech

9. Right to Complaint

You have the right to complain to a data protection supervisory authority. Responsible authority:

Bayerisches Landesamt für Datenschutzaufsicht (BayLDA)
Promenade 18
91522 Ansbach
www.lda.bayern.de

10. Updates

This privacy policy is currently valid as of December 2024.